It began in 1995 working for a small systems house in Buxton, Derbyshire – Softly Aware. Being a small company I was able to get involved in the full software life-cycle including application
development, being introduced to Delphi the Rapid Application Development tool I still use today.
In 1997 I joined IBM in Outsourcing as an Application Analyst I quickly progressed to 2nd Line Support Lead and became involved in skills gap analysis working closely with clients to ensure the help-desk possessed the skills needed.
Having survived the millennium bug of Y2K I undertook a new role at IBM. Specifically as an Inventory and Asset Management Specialist. I had a spell working in Edinburgh with the Bank of Scotland where I integrated IBM’s Help-desk tool-set with the Bank’s Tivoli system giving IBM support staff a real-time view of callers configuration.
In 2002 to further advance my skill set I moved in to a role where I was responsible for the desktop and server infrastructure of the Help-desk gaining exposure in areas such as Active Directory, Windows XP and Hardware.
All the skills I acquired steered me into Application Packaging in 2004. Having experience of supporting technologies from the user’s desktop right through to server/database back ends, I was equipped to understand what makes up an operational Application, and thus able to break it down and re-engineer. Working in SPMS I was seconded to many Blue Chip clients.
In 2008 I said farewell to Big Blue and joined Servo as an application packager working mostly with financial sector clients.
I joined Barclays in 2010. Team Lead of the UK Application Assessment Team at Radbroke Hall. We were the interface between the Business and the offshore packaging function.
In August 2013 I was Business Improvement Lead promoting App-V and Application life-cycle best practise.
In April 2014 I decided it was time to setup my own Company utilising the breadth of knowledge and experience I have acquired…